FAQ's

Check out some answers to our frequently asked questions!

Q: Where did you come up with the name Chic Avenue Boutique?

A: We grew up on Chicago Avenue which is where we fell in love with playing dress up & store. So, it felt right to pay homage to our roots with a fun play on fashion words. It's pronounced Chic (sheek).  

Q: Where do you get your clothing from?

A: We get our clothing from a variety of designers and wholesalers. We do tons of research to find brands that produce quality, trendy, affordable items and have curated a list that we regularly work with that are local, US-based and some overseas. 

Q: How do I know what size will fit best?

A: Most of our clothing is true to size if not otherwise denoted in the description. Most of our items run as small 2-4, medium 6-8, large 10-12. You can check out our Sizing Guide for more information on the models. If you have additional questions about fit, please don't hesitate to email hello@chicaveboutique.com and we will be happy to assist you! 

Q: How do I redeem my rewards points?

A: Did you know we have a loyalty program? Click the "Rewards" button on the bottom left of the screen and login with your email address every time you shop. When you have a reward to redeem, it will tell you right here! You will also receive an email when you have a reward to redeem. 

Q: How do I return my items?

A: As of February 1, 2019, we are excited to offer free returns within 7 days of order receipt. Please visit our Return and Shipping Policy  page for more information or email us at hello@chicaveboutique.com to get a return label sent your way!  

Q: Do you ever do pop-up shops?

A: Yes! We do. With the current Covid-19 situation, we've had to scale back our pop-up events, but we will continue to try to hold them more frequently and safely as we move forward. Check out our Events Calendar for the latest on upcoming pop-ups! If you'd like to collaborate on a pop-up event or want Chic Avenue Boutique to come to you, please email hello@gmail.com

Q: Do you love owning Chic Avenue Boutique?!

A: YES. We do! Every single bit of it! We appreciate all of our customers for helping us continue to grow and learn and we hope to keep bringing you the best items at great prices for many years to come.