Returns & Shipping
Effective February 1, 2019
Chic Avenue Boutique ships merchandise to the United States only. Orders are shipped within 1-2 business days. Once an order has been placed, the order cannot be canceled and items cannot be removed from the order.
Orders are shipped via USPS First Class or Priority depending on weight and are expected arrive between 3-5 business days after shipment. All orders will have a shipping notification sent and tracking available.
Chic Avenue Boutique is pleased to now offer free returns on regular priced clothing items. All sale collection purchases are final sale. Upon receiving your order, please inspect and try on your order immediately. If you believe you have received damaged merchandise, please contact us within 7 business days of receipt. If we do not receive notification that you have received a damaged item within 7 days of order arrival, the return will be denied for any store credit or refund. If the item does not fit properly, please contact us within 7 business days of receipt. If you do not contact us within that time frame, we will be unable to fulfill your return request. Chic Avenue Boutique will send you a free return shipping label within 48 hours of return request approval.
All returns must be postmarked within 48 hours of the receipt of return label. All jewelry sales are final. All sale and clearance items are final sale. All clothing merchandise must be in original condition, unworn and unwashed including Chic Avenue Boutique tags. Any items that appear to have been worn, altered, stained, containing pet hair, odors or any other issue at the discretion of Chic Avenue Boutique will be rejected for a refund.
To request a return, please submit a Return Request Form here:
Follow the prompts on the screen and wait for the approval email before sending product back.
Return shipping will be paid by Chic Avenue Boutique and shipping charges on the original purchase will not be credited back to you. You will be refunded for the cost of the item. Once you print off your shipping label provided by Chic Avenue Boutique, attach it to your package and drop it off at USPS or leave in your mailbox for pickup. Upon receipt of returned merchandise, refunds will be processed within 3 business days.
For those local to the Twin Cities, we are pleased to offer local pick up in Apple Valley, MN. If you selected local pick-up as your shipping option at checkout, you must pick up your items within 7 days of purchase or the merchandise will be refunded and placed back into the inventory. To arrange your pick up time, please email firstname.lastname@example.org.
If you have any additional questions or concerns, please email email@example.com
Chic Avenue Boutique