Returns, Exchanges & Shipping
Effective May 1, 2021
We are pleased to offer free shipping on orders of $50+. All orders under $50 will be charges $5 flat-rate shipping fee.
Chic Avenue Boutique ships merchandise to the United States only. Orders are shipped within 2 business days (typically same day). Once an order has been shipped, the order cannot be canceled and items cannot be removed from the order. Any returns needed may be processed after receipt of order. See return policy below.
If you make an additional purchase within 12 hours of a previous purchase and the original order has not yet been shipped, we can combine orders. Anything outside of 12 hours will be subject to the applicable shipping fees.
Orders are shipped via USPS First Class or Priority depending on weight and are expected arrive between 3-5 business days after shipment. All orders will have a shipping notification sent and tracking available.
Chic Avenue Boutique is pleased to now offer free returns on regular-priced clothing items. All sale collection purchases are final sale. Upon receiving your order, please inspect and try on your order immediately. If you believe you have received damaged merchandise, please contact us within 7 business days of receipt. If we do not receive notification that you have received a damaged item within 7 days of order arrival, the return will be denied. If the item does not fit properly, please contact us within 7 business days of receipt. If you do not contact us within that time frame, we will be unable to fulfill your return request. Chic Avenue Boutique will send you a free return shipping label within 48 hours of return request approval. To request a return please email firstname.lastname@example.org with the subject line: Return
All returns must be postmarked within 48 hours of the receipt of return label. All jewelry sales are final (unless damaged). All sale and clearance items are final sale. All clothing merchandise must be in original condition, unworn and unwashed including Chic Avenue Boutique tags. Any items that appear to have been worn, altered, stained, containing pet hair, odors or any other issue at the discretion of Chic Avenue Boutique will be rejected for a refund.
Return shipping will be paid by Chic Avenue Boutique, but shipping charges on the original purchase are not subject to refund. You will be refunded for the price of the item(s) being returned. Once you print off your shipping label provided by Chic Avenue Boutique, attach it to your package and drop it off at USPS or leave in your mailbox for pickup. Upon receipt of returned merchandise, refunds will be processed within 3 business days.
If you would like to exchange for a different size and inventory allows, there will be a flat-rate shipping fee of $5 to cover the cost of the exchange.
For those local to the Twin Cities, we are pleased to offer local pick up in Apple Valley, MN. You will receive an email with the address details when your order is ready for pick-up! Please allow 24 hours to process your order. Pick-up times are between 8 AM - 8 PM daily.
If you have any additional questions or concerns, please email email@example.com
Chic Avenue Boutique