Returns, Exchanges & Shipping
Effective August 1, 2022
We are pleased to offer free shipping on orders of $50+. All orders under $50 will be charged a $5 flat-rate shipping fee.
Chic Avenue Boutique ships merchandise to the United States only. Orders are shipped within 3 business days (or less). Once an order has been shipped, the order cannot be canceled and items cannot be removed from the order. Any returns needed may be processed after receipt of order. See return policy below.
If you make an additional purchase within 12 hours of a previous purchase and the original order has not yet been shipped, we can combine orders. Anything outside of 12 hours will be subject to the applicable shipping fees.
Chic Avenue Boutique is pleased to offer returns on any regular-priced clothing items within 7 days of receipt of order. All sale collection purchases are final sale. Upon receiving your order, please inspect and try on your order immediately. You must contact us within 7 days of receiving your order to receive a full refund. Any returns requests submitted after 7 days of receiving your order will only be subject to store credit.
Customer will be charged $5 shipping fee to return items. We will send you a shipping return label within 48 hours of return request approval. To request a return please email email@example.com with the subject line: Return
All returns must be postmarked within 48 hours of the receipt of return label. All jewelry sales are final (unless damaged). All sale and clearance items are final sale. All clothing merchandise must be in original condition, unworn and unwashed including Chic Avenue Boutique tags. Any items that appear to have been worn, altered, stained, containing pet hair, odors or any other issue at the discretion of Chic Avenue Boutique will be rejected for a refund.
Return shipping will be paid by customer and shipping charges on the original purchase are not subject to refund. You will be refunded for the price of the item(s) being returned. Once you print off your shipping label provided by Chic Avenue Boutique, attach it to a box or envelope and drop it off at USPS or leave in your mailbox for pickup. You can always reuse the mailer your order was sent in! Upon receipt of returned merchandise, refunds will be processed within 3 business days.
If you would like to exchange for a different size and inventory allows, there will be a flat-rate shipping fee of $5 to cover the cost of the exchange.
For those local to the Twin Cities, we are pleased to offer local pick up in Apple Valley, MN along with free drop-off returns. You will receive an email with the address details when your order is ready for pick-up! Please allow 24 hours to process your order. Pick-up times are between 8 AM - 8 PM daily.
Local drop-off returns must follow the same timeframe as above - 7 days to request return and 48 hours after return approved to drop off for a full refund.
If you have any additional questions or concerns, please email firstname.lastname@example.org
Chic Avenue Boutique